Shipping and Return Policy
5th Peg strives to ship all in stock orders within 24 hours of receipt of orders during the business week. A number of convenient shipping methods are offered including FedEx, UPS and USPS Priority Mail. When making a decision about which shipping method is most economical for your time needs, please be aware that USPS Priority Mail will normally deliver within 2-3 business days to most US locations.
5th Peg appreciates your business and values satisfied customers. All products can be expected to arrive in a non-damaged, non-defective condition as represented on our web site. Since all 5th Peg boards are non-stained natural wood some natural variation in color and figure are to be expected. Since color varies from computer screen to computer screen we do not warranty color.
If for any reason other than color or figure you would like to return a non-defective product, please contact us before returning the item. For non-defective returns we expect you to pay the return shipping. Upon receipt of the non-damaged product we will issue you credit for your purchase price less shipping and a $15 re-stocking fee. Engraved products are non-returnable.
Returns must be returned within 30 days of purchase.